Dental Front Office Specialist - Scheduling & Patient Care

UNITED INDIAN HEALTH SERVICES; Eureka (CA); On-site; USD 37,000 - 48,000; Full time

Job summary

UNITED INDIAN HEALTH SERVICES in Eureka, CA is hiring a Dental Front Office Assistant to schedule patients, answer calls, and handle payments in a busy dental clinic. The role requires strong customer service, accuracy, and basic EHR familiarity.

Responsibilities include greeting patients, coordinating appointments, processing payments, filing, and supporting the Dental Services team with policy adherence and quality improvement efforts.

Qualifications

• High school diploma or GED; two years dental receptionist experience (Level I).
• Four years dental receptionist experience (Level II).
• Basic PC skills; familiarity with EHR preferred.

Responsibilities

• Greets clients and visitors in a courteous manner.
• Answers calls, routes to appropriate person, and takes messages.
• Schedules patient appointments and maintains daily calendars for dental providers.
• Handles payments and issues receipts.
• Sorts and files documents; maintains organized work area.
• Assists in policy development and quality improvement activities.

Skills

Customer service

Phone etiquette

Typing 40 wpm

Office communication

Education

High School Diploma or GED

2+ years dental receptionist experience (Level I)

4+ years dental receptionist experience (Level II)

Job description

UNITED INDIAN HEALTH SERVICES in Eureka, CA is hiring a Dental Front Office Assistant to schedule patients, answer calls, and handle payments in a busy dental clinic. The role requires strong customer service, accuracy, and basic EHR familiarity.

Responsibilities include greeting patients, coordinating appointments, processing payments, filing, and supporting the Dental Services team with policy adherence and quality improvement efforts.