Dental Front Office Specialist - Patient Care & Scheduling

Broad-Street-Dental-Associates; Bethlehem (Northampton County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision insurance

Short-term and long-term disability

Life insurance gifted to you

401(k) with employer match

Paid time off and holidays

Team culture focused on growth

Work-life balance

Job summary

Broad Street Dental Associates in Bethlehem, PA seeks a Dental Front Office Coordinator to greet patients, check in, answer phones, schedule appointments, verify insurance, collect co-pays, and support a smooth, positive patient experience. You will join a team dedicated to compassionate care and efficient operations.

We offer a supportive, growth‑oriented culture with benefits like medical/dental/vision insurance, disability and life coverage, 401(k) with employer match, paid time off and

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of dental front office experience.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in dental software systems (Denticon) preferred.

Responsibilities

• Greet and check in patients with warmth, professionalism, and efficiency.
• Answer phone calls, respond to patient inquiries, and schedule appointments.
• Verify dental insurance eligibility and input patient and insurance information.
• Collect co-pays, process payments, and balance daily transactions.
• Assist with treatment plan presentation and financial arrangements as needed.
• Maintain knowledge of services offered and insurance plans accepted.
• Confirm patient appointments and manage daily schedule to reduce no-shows.
• Support HIPAA, OSHA, and Squire Dental policies compliance.
• Collaborate with clinical and administrative teams for a smooth patient experience.
• Maintain an organized front office environment.

Skills

Dental front office experience

Customer service

Communication

Organization

Education

High school diploma or equivalent

Tools

Denticon

Job description

Broad Street Dental Associates in Bethlehem, PA seeks a Dental Front Office Coordinator to greet patients, check in, answer phones, schedule appointments, verify insurance, collect co-pays, and support a smooth, positive patient experience. You will join a team dedicated to compassionate care and efficient operations.

We offer a supportive, growth‑oriented culture with benefits like medical/dental/vision insurance, disability and life coverage, 401(k) with employer match, paid time off and