Dental Front Office Pro — Growth, Benefits & Team Vibe

Heartland Dental LLC; Gilbert (AZ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental LLC, a brand-new Germann Crossing Dental Care office in Gilbert, AZ, seeks a Business Assistant to join our team. The role supports front office operations, patient interactions, insurance processing, and coordination with providers.

You will schedule, verify benefits, post payments, and help implement Heartland Dental systems to optimize office potential. Strong communication and HIPAA compliance are essential.

Qualifications

• 1+ years of experience working in a dental front desk role.
• 1+ years of experience with insurance billing and accounts receivable preferred.
• Dentrix or other dental software experience.
• Willingness to learn and be creative.
• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA training and data safeguards awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Schedule and confirm appointments for multiple providers using Dentrix.
• Process insurance claims and follow up on outstanding claims; verify benefits and coverage.
• Post patient payments and manage accounts receivable; discuss treatment plan fees and options.
• Collaborate with providers and team to implement Heartland Dental systems to optimize office performance.

Skills

Dental front desk

Insurance billing

PHI/HIPAA

Dental software

Tools

Dentrix software

Job description

Heartland Dental LLC, a brand-new Germann Crossing Dental Care office in Gilbert, AZ, seeks a Business Assistant to join our team. The role supports front office operations, patient interactions, insurance processing, and coordination with providers.

You will schedule, verify benefits, post payments, and help implement Heartland Dental systems to optimize office potential. Strong communication and HIPAA compliance are essential.