Dental Front Desk Receptionist

Northeast Pediatric Dental - NEW; Philadelphia (Philadelphia County); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Bonus based on performance

Job summary

Northeast Philadelphia pediatric dental office is hiring a full-time front desk receptionist to join our close-knit team. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain records with a friendly, professional approach.

We offer a 5-day work week with one evening every other week, no weekends, and benefits including 401(k) with matching, health and dental insurance, paid time off, uniform allowance, and performance-based bonus.

Qualifications

• Customer service experience required.
• Strong communication and organizational skills.
• Proficient computer skills and familiarity with dental software (Dentrix preferred).
• Spanish language ability preferred.

Responsibilities

• Greeting and checking in patients
• Scheduling patient for new and follow up appointments
• Confirming appointments and handling communications (phone, email, text)
• Providing insurance coverage estimates and verification
• Collecting payments, co-pays and deductibles
• Filing and following up with insurance claims and updating software
• Submitting pre-authorizations to insurance companies
• Pulling patient charts for upcoming appointments
• Maintaining and organizing clinical records
• Assisting with explaining treatment plans
• Maintaining a clean and professional office environment

Skills

Customer service experience

Excellent communication and organizing

Good computer skills

Dentrix dental software

Spanish language ability

Tools

Dentrix

Job description

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Free uniforms


• Health insurance


• Paid time off


• Bonus based on performance

Northeast Philadelphia pediatric dental office looking for a full-time front desk receptionist to join our team. 5-day work week, with 1 evening per alternate week. No weekends.

We are a single doctor practice with tight knit team that has been serving the community for over 35 years. We offer competitive wages with 401(k) match, medical and dental insurance, uniform allowance, paid holidays, personal time off and bonuses.

The ideal candidate is hard working, detail-oriented, reliable, good with numbers, professional, a quick learner and team player, has positive personality and able to communicate well with patients, parents and colleagues.

Responsibilities:

• Greeting and checking in patients


• Scheduling patient for new and follow up appointments


• Confirming appointments and answering office communications (phone calls, emails, text messages, etc)


• Providing insurance coverage estimates and verification of coverage


• Collecting payments, co-payments and deductibles


• Filing and following up with insurance claims, entering paid claims in patient management software


• Submitting pre-authorizations to insurance companies


• Pulling patient charts for upcoming appointments


• Maintaining and keeping clinical records in order


• Assisting with explaining treatment plans


• Maintaining a clean and professional office environment

Skills / Qualifications:

• Customer service experience


• Excellent communication and organizational skills


• Good computer skills


• Experience working in dental / medical office and with Dentrix dental management software (Preferred)


• Speaking a foreign language (Spanish) is preferred