Dental Front Office Patient Experience Coordinator

Clement Family Dentistry; Thibodaux (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Clement Family Dentistry in Thibodaux, LA seeks an experienced Patient Care Coordinator for our front-office team. You will greet patients, manage calls, schedule appointments, and handle intake with Dentrix as the primary software.

Ideal candidates are friendly, highly organized, and capable of maintaining a smooth, efficient schedule while delivering exceptional patient experience. This is a fast-paced, private practice environment with a strong patient focus.

Qualifications

• Has previous dental front-office experience.
• Dentrix experience strongly preferred.
• Excellent phone and interpersonal skills.
• Highly organized with the ability to manage multiple priorities.
• Team player who is dependable and patient-focused.

Responsibilities

• Greet and check in patients.
• Answer and manage incoming calls.
• Schedule new patients and routine appointments.
• Process new-patient paperwork, records, and intake.
• Communicate appointments and office policies clearly to patients.
• Coordinate referrals and records as needed.
• Maintain accurate patient information in the practice-management system.
• Support front-office during high-volume periods.
• Deliver excellent customer service from first call to arrival.
• Cross-train in scheduling and checkout for seamless coverage.

Skills

Dental front-office experience

Dentrix experience

Phone etiquette

Interpersonal skills

Organizational skills

Team collaboration

Dependable

Patient relationship building

Tools

Dentrix

Job description

Clement Family Dentistry in Thibodaux, LA seeks an experienced Patient Care Coordinator for our front-office team. You will greet patients, manage calls, schedule appointments, and handle intake with Dentrix as the primary software.

Ideal candidates are friendly, highly organized, and capable of maintaining a smooth, efficient schedule while delivering exceptional patient experience. This is a fast-paced, private practice environment with a strong patient focus.