Dental Front Desk Lead: Scheduling, Billing & Patient Care

Dental Pros; Los Angeles (CA); On-site; USD 30,000 - 48,000; Full time

Job summary

AvaHR in Los Angeles is seeking a dedicated Dental Receptionist to manage appointments, greet patients, and coordinate front-desk operations to keep the office running smoothly.

You will input patient information, handle billing and insurance inquiries, verify payments, and assist with paperwork while maintaining waiting areas and patient flow throughout the day.

Excellent organizational and communication skills are essential for success in this role.

Qualifications

• GED or high school diploma or equivalent.
• Certification in office administration, medical administration, or equivalent is a plus.
• Dental terminology knowledge is required.
• Experience in a dental office is required.

Responsibilities

• Greet patients and manage front-desk activities.
• Schedule, reschedule, or cancel appointments.
• Assist patients with paperwork and collect payments.
• Prepare staff charts and daily routines; update patient data.
• Make follow-up appointments and send reminders.
• Work with insurance to determine co-pays and verify payment methods.
• Answer phones and perform general office tasks.

Skills

Customer service

Organizational skills

Telephone etiquette

Education

GED or high school diploma

Certification in office/medical administration

Tools

Dentrix

Job description

AvaHR in Los Angeles is seeking a dedicated Dental Receptionist to manage appointments, greet patients, and coordinate front-desk operations to keep the office running smoothly.

You will input patient information, handle billing and insurance inquiries, verify payments, and assist with paperwork while maintaining waiting areas and patient flow throughout the day.

Excellent organizational and communication skills are essential for success in this role.