Dental Front Office Lead — Patient Care & Scheduling

Howard University; Washington (District of Columbia); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

PTO & holidays

Flexible work

403(b) with company match

Tuition reimbursement

Career development

Commuter benefits

Job summary

Howard University is seeking a front office administrator to oversee clinical front office operations and ensure efficient scheduling, billing, and patient flow. The role emphasizes accurate documentation, insurance verification, and patient financial interactions within a dental setting.

The position reports to the Revenue Director or Clinical Dean, with potential lead responsibilities. A focus on customer service, professional communication, and compliance with payer policies is essential for

Qualifications

• Associate degree or 2-4 years of Dental Front Office experience minimum requirement.
• Knowledge of dental terminology, CDT and ICD-10 Coding.
• Ability to communicate English orally and in writing.
• Ability to multi-task and troubleshoot effectively.

Responsibilities

• Schedule appointments and manage new patients.
• Process billing and ensure accurate insurance verification.
• Collect payments and co-pays at the time of service.
• Coordinate with providers and front office colleagues.

Skills

Customer service

Communication

Dental billing

Multitasking

Education

Associate degree

Tools

AXIUM

Job description

Howard University is seeking a front office administrator to oversee clinical front office operations and ensure efficient scheduling, billing, and patient flow. The role emphasizes accurate documentation, insurance verification, and patient financial interactions within a dental setting.

The position reports to the Revenue Director or Clinical Dean, with potential lead responsibilities. A focus on customer service, professional communication, and compliance with payer policies is essential for