Dental Front Office Expert

Clermont Family Dentistry; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Long term disability Insurance

401K matching

Annual Uniform allowance

Vision insurance

On-the-job training

Employee discount on procedures

Job summary

AvaHR is seeking a Front Desk Coordinator for a dental practice in the United States. The role involves answering calls, scheduling appointments, greeting visitors, and performing basic clerical and financial tasks.

You will input data, relay information about the office, balance simple transactions, and present cases to patients. Bilingual English/Spanish is preferred; high school education required; on-the-job training provided.

Qualifications

• Experience in customer service preferred.
• Dental terminology: 1 year (Required)
• Education: High school or equivalent preferred

Responsibilities

• Answer telephone, screen and forward calls, schedule appointments.
• Greet visitors, direct inquiries to appropriate staff.
• Input data into computer and maintain electronic files.
• Balance credit transactions and provide basic financial clerical support.
• Present cases to patients and provide information about services.
• Maintain professional appearance and attendance; work independently or in a team.

Skills

Customer service

Scheduling

Data entry

Bilingual (English/Spanish)

Phone handling

Multitasking

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

$500 Sign on BONUS

Under direct and indirect supervision, the Front Desk Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, scheduling and confirming appointments, organizing and maintaining electronic files, presenting cases, track and balance, credit transactions, and other basic financial support functions.

• Operate telephone to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented.
• Collect, sort, distribute, and prepare mail, messages and courier deliveries.
• Input data into computer.
• Provide information about the practice, such as location of offices, employees within the organization, or services provided.
• Transmit information or documents to patients using computer, mail or fax.
• Balance credit transactions and provide basic financial clerical support duties.
• Present cases to patients.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Maintain regular attendance and adhere to assigned work schedule and office policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings.
• Other duties and tasks, as assigned periodically.

Benefits:

• Employee discount on all dental/cosmetic procedures
• Health insurance
• Long term disability Insurance
• On-the-job training
• Retirement plan (401K matching)
• Annual Uniform allowance
• Vision insurance
• CF Fitness gym membership

Healthcare setting: Dental office

Schedule: 8 hour shift, Monday to Friday, No weekends.

Education: High school or equivalent (Preferred)

Languages: English, Spanish (bilingual preferred)

Experience: Customer service: 1 year (Preferred)

Dental terminology: 1 year (Required)

Computer skills: 1 year (Preferred)

Sign on bonus is paid after completion of 90 days working probationary period.