Dental Front Office Coordinator — Welcoming Patients & Payments

Imagen Dental Partners LLC; Gilbert (AZ); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Paid time off

Medical insurance

Vision insurance

Life insurance

Disability coverage

Wellness programs

Pet benefits

Dental learning opportunities

Team culture

Descripción de la vacante

Smile Crafters is looking for a friendly Front Office Coordinator who loves people and believes a great patient experience starts at the door. You’ll be the face and voice of our practice, welcoming patients, answering phones, explaining balances, and confidently collecting payments.

Schedule: Monday - Thursday 7:30 am - 4 pm and Friday 7:30 am - 2 pm. Full-time with benefits; 401(k) with company match, PTO, and comprehensive medical, vision, life, and disability plans.

Formación

• 1+ years front office, reception, or similar experience.
• 2+ years experience answering phones and talking with patients.
• Friendly, positive, and outgoing personality.
• 1+ years experience discussing balances and collecting payments.
• Strong communication and customer service skills.
• Compassionate and patient-centered.
• Reliable, organized, and eager to learn.

Responsabilidades

• Welcome patients with warmth and make them feel comfortable from arrival.
• Answer calls and engage patients in friendly conversations.
• Schedule appointments and keep the practice schedule productive.
• Check in/out and maintain accurate patient information.
• Communicate balances and collect payments at the time of service.
• Build relationships with patients through conversation and service.
• Partner with clinical and front office teams for a smooth experience.
• Learn dental terminology, processes, and systems to grow in the role.

Conocimientos

Front office experience

Phone conversations

Customer service

Herramientas

Practice management software

Descripción del empleo

Smile Crafters is looking for a friendly Front Office Coordinator who loves people and believes a great patient experience starts at the door. You’ll be the face and voice of our practice, welcoming patients, answering phones, explaining balances, and confidently collecting payments.

Schedule: Monday - Thursday 7:30 am - 4 pm and Friday 7:30 am - 2 pm. Full-time with benefits; 401(k) with company match, PTO, and comprehensive medical, vision, life, and disability plans.