Patient Experience Coordinator - Dental Front Desk & PPO

Lever, Inc.; Philadelphia (Philadelphia County); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Sick time

401(k)

PTO after one year

Job summary

Lever, Inc. in Philadelphia is seeking a patient coordinator to support fast-paced dental front-office operations. You will greet patients, schedule, verify insurance, collect co-pays, and maintain records with a patient-centered approach.

The role requires Dentrix experience and PPO knowledge, excellent communication, and the ability to multitask in a team setting. We offer weekday hours, competitive hourly pay, and a supportive environment.

Qualifications

• Previous dental front office or patient coordinator experience is required.
• Dentrix software experience is strongly preferred.
• Knowledge of PPO dental insurance plans is important.

Responsibilities

• Greet and assist patients with professionalism and warmth.
• Schedule appointments and manage provider calendars.
• Verify insurance eligibility and explain PPO benefits to patients.
• Collect co-pays and process payments.
• Maintain accurate patient records and documentation.
• Communicate effectively with clinical staff to support daily workflow.
• Handle patient questions regarding treatment plans, insurance, and billing.
• Support general front-office administrative duties as needed.

Skills

Communication

Customer service

Multitasking

Team player

Tools

Dentrix

Job description

Lever, Inc. in Philadelphia is seeking a patient coordinator to support fast-paced dental front-office operations. You will greet patients, schedule, verify insurance, collect co-pays, and maintain records with a patient-centered approach.

The role requires Dentrix experience and PPO knowledge, excellent communication, and the ability to multitask in a team setting. We offer weekday hours, competitive hourly pay, and a supportive environment.