Dental Front Office Coordinator - Patient Experience Champion

Virdi Dental; Moline (IL); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

401(k)

Profit sharing

Health insurance

Paid time off

Employee discounts

Tuition assistance

Job summary

Virdi Dental in Moline, IL is seeking a friendly Front Office Coordinator to be the first and last contact for patients. You will greet patients, manage calls and paperwork, collect payments, verify insurance, and support the clinical team to ensure smooth office flow.

The role emphasizes accuracy, confidentiality, and strong communication in a fast-paced setting, with a team-focused culture and opportunities for growth within the practice.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree a plus.

Responsibilities

• Greet patients warmly and maintain a welcoming environment.
• Handle calls, messages, and inquiries professionally.
• Collect co-pays and balances; support paperwork and medical history updates.
• Maintain HIPAA standards and privacy.
• Schedule appointments and manage referrals and documentation.
• Assist with insurance verifications and benefits information.

Skills

Customer service

Communication

Team player

Multitasking

Discretion

Education

High school diploma or equivalent

Associate or bachelor’s degree a plus

2+ years of dental/medical front desk experience

Experience with insurance coordination

Tools

Open Dental

Dentrix

Eaglesoft

Job description

Virdi Dental in Moline, IL is seeking a friendly Front Office Coordinator to be the first and last contact for patients. You will greet patients, manage calls and paperwork, collect payments, verify insurance, and support the clinical team to ensure smooth office flow.

The role emphasizes accuracy, confidentiality, and strong communication in a fast-paced setting, with a team-focused culture and opportunities for growth within the practice.