Pediatric Front Desk & Treatment Coordinator

Lever, Inc.; Sugar Land (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Lever, Inc. is seeking a friendly Pediatric Front Desk Coordinator to be the first contact for families in a pediatric dental practice. You will greet patients, check in/out, schedule appointments, and support front office operations to ensure a smooth daily flow.

Experience with dental software and strong customer service are preferred. The role requires excellent communication, multitasking ability, and attention to detail in a fast-paced environment.

Qualifications

• Prior dental or medical front office experience preferred (pediatric experience a plus).
• Experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic understanding of insurance verification and scheduling preferred.
• High attention to detail and organization.

Responsibilities

• Greet patients and families with a warm, friendly, and professional demeanor
• Check patients in and out efficiently while maintaining accuracy
• Schedule appointments and manage the daily schedule to optimize patient flow
• Answer phones, respond to inquiries, and assist with patient needs
• Verify insurance eligibility and update patient information
• Collect payments, co-pays, and balances
• Maintain accurate patient records and documentation
• Coordinate with clinical team to ensure smooth transitions between front and back office
• Manage appointment confirmations and follow-ups
• Support overall office organization and cleanliness of the front area

Skills

Front desk / Reception

Customer service

Communication skills

Multitasking

Team player

Attention to detail

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Lever, Inc. is seeking a friendly Pediatric Front Desk Coordinator to be the first contact for families in a pediatric dental practice. You will greet patients, check in/out, schedule appointments, and support front office operations to ensure a smooth daily flow.

Experience with dental software and strong customer service are preferred. The role requires excellent communication, multitasking ability, and attention to detail in a fast-paced environment.