Dental Front Office Coordinator

The Ohio State University Wexner Medical Center; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

The Ohio State University College of Dentistry is seeking a full-time, Monday–Thursday evening Patient Revenue Cycle Senior Coordinator to support our evening clinic programs. This role focuses on revenue cycle tasks including check-in, check-out, scheduling follow-ups, and insurance billing, with cashiering responsibilities.

Candidates should have 2 years of experience in customer service or communications and proficiency with Microsoft Office, especially Word and Excel.

Qualifications

• 2 years’ experience in customer service or communications.
• Experience using computers to generate materials and data entry.

Responsibilities

• Handle revenue cycle functions for evening clinic including check-in/check-out.
• Schedule follow-up appointments and manage cashiering and insurance billing.

Skills

Customer service

Verbal communication

Written communication

Data entry

Tools

Microsoft Word

Microsoft Excel

Job description

Job Title: Dental Front Office Coordinator Department: Dentistry | Pre-Doctoral Restorative and Prosthetic The Ohio State University College of Dentistry is seeking a full time, Monday – Thursday evening Patient Revenue Cycle Senior Coordinator to support our evening clinic programs. This position serves as integral members of the clinic staff, and patient financial services teams in the College of Dentistry. The full time position will specifically be responsible for all revenue cycle functions for our evening clinic included, but not limited to, check in, check out, scheduling follow up appointments, Insurance billing and cashiering functions. Full Time – Mon-Thur evening, 9:00 am-8:00 pm (40 Hrs/Week) Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.

Required:

• 2 years’ experience in customer service or communications, including analyzing & interpreting information, operation of computer and related peripheral equipment, and in information research & analysis.

Desired:

• 2-4 years’ experience customer service with direct (in person) contact, preferably Healthcare, Dental/Medical office environment, experience using computers to generate a variety of materials ranging from basic to complex; considerable data entry experience with a high level of proficiency using Microsoft Office (word and excel); ability to use basic office equipment; fax machines, copiers / printers, laminators; a high level of verbal and written skills; ability to contribute and work within a face-paced team environment.

Targeted Pay Range: $18.37 - $23.99 (based on experience and education)

FUNCTION: Finance SUBFUNCTION: Revenue Cycle Services CAREER BAND: Individual Contributor - Technical CAREER LEVEL: T3 Additional Information: Location: Postle Hall (0024) Position Type: Regular Scheduled Hours: 40 Shift: Second Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center.

The university is an equal opportunity employer, including veterans and disability.

At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.

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