Dental Front Office Concierge for Seamless Patient Experience

Empower Dental Group; Burbank (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Empower Dental Group in Burbank, CA seeks a friendly Dental Office Receptionist to manage appointments, greet patients, verify insurance, collect payments, and support clinicians by maintaining an efficient daily schedule.

The role requires a high school diploma and 2+ years of front desk experience, knowledge of PPO/Medical insurance, and strong customer service. Bilingual in Spanish or Armenian is a plus.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of experience at a dental front desk.
• Knowledge of PPO & Medical insurance requirements.

Responsibilities

• Greet patients warmly and update records and insurance data.
• Answer calls and direct messages; take accurate messages.
• Register new patients and provide necessary forms.

Skills

Customer service

Communication

Multitasking

Bilingual (Spanish/Armenian)

Education

High School Diploma or equivalent

Tools

Open Dental

Practice by Numbers

Job description

Empower Dental Group in Burbank, CA seeks a friendly Dental Office Receptionist to manage appointments, greet patients, verify insurance, collect payments, and support clinicians by maintaining an efficient daily schedule.

The role requires a high school diploma and 2+ years of front desk experience, knowledge of PPO/Medical insurance, and strong customer service. Bilingual in Spanish or Armenian is a plus.