Dental Front Office Associate — Patient Care & Scheduling

Apex Dental Partners; Collierville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO and paid holidays

Health, dental, and vision benefits

401K plan with up to 4% matching

Job summary

Apex Dental Partners in Collierville, TN is seeking a motivated Front Office team member to be the first point of contact for patients, ensuring an exceptional experience while supporting efficient daily operations.

You will help maintain schedule flow, verify demographics and insurance, communicate treatment plans, and handle payments with professionalism. A collaborative, fast-paced setting awaits.

Qualifications

• Minimum 1 year in front office or customer-facing role (healthcare/dental preferred).
• High school diploma or equivalent required.
• Excellent communication and professional demeanor.
• Detail-oriented with ability to manage multiple tasks.

Responsibilities

• Answer patient calls and inquiries professionally and promptly.
• Manage provider schedules to optimize patient flow.
• Greet patients and verify demographics and insurance.
• Explain treatment plans and next steps to patients.
• Collect payments and discuss financials clearly.
• Verify benefits, submit claims, and support reimbursements.
• Coordinate check-in/check-out and maintain records.

Skills

Front desk experience

Customer service

Phone etiquette

Scheduling software

Open Dental

Google Suite

Education

High School Diploma

Tools

Open Dental

Google Suite

Job description

Apex Dental Partners in Collierville, TN is seeking a motivated Front Office team member to be the first point of contact for patients, ensuring an exceptional experience while supporting efficient daily operations.

You will help maintain schedule flow, verify demographics and insurance, communicate treatment plans, and handle payments with professionalism. A collaborative, fast-paced setting awaits.