Dental Front Office

Children's Dental FunZone; West Covina (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Account

401K Retirement Plan

Employee Discounts

Vacation and Sick

Monthly Bonuses

Employee Referral Incentive Program

Job summary

Children’s Dental FunZone in West Covina, CA is hiring a Front Office Receptionist to set the tone for the patient experience by warmly welcoming families and managing daily front desk operations. This full-time role offers a pediatric-focused, growth-oriented environment with a focus on exceptional customer service and HIPAA compliance.

The position includes scheduling, patient intake, insurance communication, payments, and general office duties.

Qualifications

• Must love working with children.
• Outstanding customer service skills.
• Excellent communication and computer skills.
• An upbeat personality is a must.
• Ability to work in a fast-paced environment.
• Strong work ethic and attention to detail.
• Maintain a professional appearance.
• Knowledge of Dentrix Ascend is a plus.
• Bi-lingual (Spanish) is a plus.
• Must be able to work two Saturdays a month.

Responsibilities

• Welcoming patients to the practice in a friendly, professional manner.
• Schedule, reschedule, or cancel appointments as needed.
• Assist patients with information forms while HIPAA compliant.
• Prepare patients’ charts and daily schedules for the dental staff.
• Update patient records and document treatments and procedures.
• Schedule follow-up appointments and provide telephonic reminders.
• Communicate with medical insurance providers.
• Verify payment methods and collect payments as needed.
• Perform general office duties (phones, filing, photocopying, faxing).

Skills

Customer service

Communication skills

Computer skills

Bi-lingual Spanish

Tools

Dentrix Ascend

Job description

Are You Ready for an Exciting Career Opportunity? Join Our Dental Team Today!

Children’s Dental FunZone is seeking a Front Office Receptionist, who sets the tone and holds that same value, and wants to help our dental practice serve our patients more efficiently and compassionately.

Job Type:

• Full-time Mon-Friday 8:00 am-5:00 pm some Saturdays 8:00 am -2:00 pm
• Benefits+ Monthly Bonuses
• Pay rate - $18-$19 DOE

Wouldn't it be cool to put your skills to the test and work in a unique environment where every day is an experience?

Picture yourself working in a fun rapidly growing pediatric dental office where you are guaranteed a unique experience. We launched Children’s Dental FunZone in 2002 with a simple mission. We treat your kids as our own. 23 years later, we still hold to the founding core values of Integrity, Excellent Customer Service, Accountability, and Teamwork. Not only do these core values ring true for our patients but also for our employees.

Benefits offered:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• 401K Retirement Plan
• Employee Discounts
• Vacation and Sick
• Endless opportunities to grow within the Company
• Monthly Bonuses
• Employee Referral Incentive Program

Front Office Staff Job Duties:

• Enthusiastically welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed
• Assisting patients to fill out information forms while compliant with HIPAA regulations
• Preparing patients’ charts and daily schedules for the dental staff
• Updating patient records and documenting recent treatments and procedures
• Scheduling follow-up appointments and providing telephonic reminders
• Communicating with medical insurance providers
• Verifying methods of payment and collecting payments as needed
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing

Desired Profile/Background:

• MUST LOVE WORKING WITH CHILDREN!
• Outstanding customer service skills
• Excellent communication and computer skills
• An upbeat personality is a MUST
• Ability to work in a fast-paced environment
• Strong work ethic and attention to detail
• Maintain a professional appearance
• Knowledge of Dentrix Ascend is a plus
• Bi-Lingual (Spanish) is a plus
• Must be able to work two Saturdays a month