Dental Front Office

Children Dental Funzone; Alhambra (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Retirement Plan

Employee Discounts

Vacation and Sick

Monthly Bonuses

Employee Referral Incentive Program

Job summary

Children’s Dental FunZone in Alhambra, CA is seeking a Front Office Receptionist to set the tone for patient experience in a fast-paced pediatric dental office.

The ideal candidate is bilingual in Spanish and English, friendly, highly organized, and excels in customer service, communication, and multi-tasking while maintaining HIPAA compliance. This full-time role offers benefits and growth opportunities.

Qualifications

• Must be bilingual in Spanish and English.
• Must love working with children.
• Strong customer service skills and communication.
• Proficient computer skills.
• Dentrix Ascend knowledge a plus.

Responsibilities

• Welcoming patients to the practice enthusiastically.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms while HIPAA compliant.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with medical insurance providers.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties (phones, photocopying, filing, faxing).

Skills

Bi-Lingual (Spanish)

Outstanding customer service

Excellent communication

Computer skills

Multi-tasking

Team player

Tools

Dentrix Ascend

Job description

Are you the Front office Superstar we are looking for?

Job Type:

• Full-time Mon-Friday 8:00 am-5:00 pm; 2 Saturdays a month, 8:00 am -2:00 pm
• Hourly+ Benefits+ Monthly Bonuses

Children’s Dental FunZone is seeking a Front Office Receptionist, who sets the tone and holds that same value, and wants to help our dental practice serve our patients more efficiently and compassionately. The ideal candidate will be a friendly, outgoing, confident team player, who works well under pressure, is skillful with time management, and is highly organized.

Front Office Receptionist needs to have excellent interpersonal skills, as well as work in a fast-paced, high-energy environment.

Benefits offered:

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Employee Discounts
• Vacation and Sick
• Endless opportunities to grow within the Company
• Monthly Bonuses
• Employee Referral Incentive Program

Front Office Staff Job Duties:

• Enthusiastically welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed
• Assisting patients to fill out information forms while compliant with HIPAA regulations
• Preparing patients’ charts and daily schedules for the dental staff
• Updating patient records and documenting recent treatments and procedures
• Scheduling follow-up appointments and providing telephonic reminders
• Communicating with medical insurance providers
• Verifying methods of payment and collecting payments as needed
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing

Desired Profile/Background:

• MUST LOVE WORKING WITH CHILDREN!
• Bi-Lingual (Spanish) is a must.
• Outstanding customer service skills
• Excellent communication and computer skills
• An upbeat personality is a MUST.
• Ability to multi-task and work in a fast-paced environment
• Strong work ethic and attention to detail
• Maintain a professional appearance
• Knowledge of Dentrix Ascend is a plus

Culture:

We launched Children’s Dental FunZone in 2002 with a simple mission. We treat your kids as our own. 23 years later, we still hold to the founding core values of Integrity, Excellent Customer Service, Accountability, and Teamwork. Not only do these core values ring true for our patients but also for our employees.