Dental Front Desk / Treatment Coordinator (Spanish Speaking Required))

Excel Dental Management; Haverhill (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

A dental practice in Haverhill is seeking a Dental Treatment Coordinator / Front Desk to enhance patient interactions and office productivity. Ideal candidates should have strong customer service and sales experience. The role includes managing appointment schedules, treatment planning, and ensuring effective communication with patients regarding their financial inquiries. Benefits include paid vacation, health insurance, and 401K matching.

Benefits

Paid Vacation Time (PTO)

Paid Holidays

Paid Sick-Time

401K Plan with Matching

Health Insurance

Dental Insurance

Mentorship for Career Advancement

Free Parking

Qualifications

• Experience required in sales and customer service related to dental practices.
• Bilingual preferred, particularly in Spanish.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Treatment planning and coordinating to promote high-case acceptance.
• Maintain and organize schedules for productivity.

Skills

Exceptional People Skills

Customer Service

Insurance eligibility and verification

Reliability

Ability to work independently

Bilingual (Spanish preferred)

Job description

Description

EXCEL DENTAL

WWW.OUREXCELDENTAL.COM

Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.

Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!

Responsibilities:

• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Treatment planning and coordinating to promote high-case acceptance
• Review and maintain schedules for productivity
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments, as necessary

Requirements

Qualifications for Dental Treatment Coordinator / Front Desk include:

• Exceptional People Skills/Customer Service
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits:

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick-Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• & Much More!

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!