Dental Front Desk & Treatment Coordinator | Flexible Hours

BRSL Dentistry Patterson; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Paid Vacation & Paid Holidays

401k Program with matching

Competitive health, dental, and vision

Life Insurance and Disability

Flexible Schedules

Job summary

BRSL Dentistry Ridgefield is seeking a dynamic Front Desk/Treatment Coordinator to join a fast-growing team. The role includes greeting patients, managing phones, scheduling doctors and hygienists, and creating an outstanding patient experience.

Two to three years of experience is preferred, with Dentrix Ascend experience considered a plus. The position offers a competitive benefits package and paid time off.

Qualifications

• 2-3 years experience preferred.
• Experience with Dentrix Ascend is a plus.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients and calculate out-of-pocket estimates, and present payment options or third-party financing.
• Track and follow-up recare/unscheduled treatment plans and appointments.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Work with hygienists and doctors to optimize chair time, reserve appropriate blocks for major procedures, and manage emergency/walk-in flow.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Education

Associates Degree

Tools

Dentrix Ascend

Job description

BRSL Dentistry Ridgefield is seeking a dynamic Front Desk/Treatment Coordinator to join a fast-growing team. The role includes greeting patients, managing phones, scheduling doctors and hygienists, and creating an outstanding patient experience.

Two to three years of experience is preferred, with Dentrix Ascend experience considered a plus. The position offers a competitive benefits package and paid time off.