Front Desk/Treatment Coordinator

BRSL Dentistry Patterson; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Paid Vacation & Paid Holidays

401k Program with matching

Competitive health, dental, and vision

Life Insurance and Disability

Flexible Schedules

Job summary

BRSL Dentistry Ridgefield is seeking a dynamic Front Desk/Treatment Coordinator to join a fast-growing team. The role includes greeting patients, managing phones, scheduling doctors and hygienists, and creating an outstanding patient experience.

Two to three years of experience is preferred, with Dentrix Ascend experience considered a plus. The position offers a competitive benefits package and paid time off.

Qualifications

• 2-3 years experience preferred.
• Experience with Dentrix Ascend is a plus.
• Associates Degree preferred.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.

Responsibilities

• Completes daily insurance verifications for all scheduled patients and calculate out-of-pocket estimates, and present payment options or third-party financing.
• Track and follow-up recare/unscheduled treatment plans and appointments.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Work with hygienists and doctors to optimize chair time, reserve appropriate blocks for major procedures, and manage emergency/walk-in flow.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

Customer service

Education

Associates Degree

Tools

Dentrix Ascend

Job description

Location:BRSL Dentistry RidgefieldWe are looking for a dynamic, experienced Front Desk/Treatment Coordinator to join our fast-growing team. $24-$27hr depending on experienceJob Summary:We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.Primary Job Responsibilities:Completes daily insurance verifications for all scheduled patients and calculate out-of-pocket estimates, and present payment options or third-party financingTrack and follow-up recare/unscheduled treatment plans and appointments,Serve as the face of the company, offering friendly service to those entering the office or calling in on the phoneConfirm all future appointmentsAssist patients with billing questionsSubmit Insurance Claims with proper attachments and narratives.Work with hygienists, and doctors to optimize chair time, reserve appropriate blocks for major procedures, and manage emergency/walk-in flowQualifications:2-3 years experience preferredExperience with Dentrix Ascend is a plusAssociates Degree preferredOutstanding professionalism, high moral standards, and a self-motivated work ethicStrong communication and interpersonal skills to build trusting relationships with your co-workers and patientsDriven personality to want to strive to be the best in your profession and provide the best care for our patients.Compensation & Benefits:Guaranteed Hourly RatePaid Vacation & Paid Holidays401k Program: with matching contributionsBenefits: (offered at 30 hours or more)Competitive health, dental, and vision planLife Insurance and Disability InsuranceFlexible SchedulesFLSA Status:Non-ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.