Dental Front Desk & Treatment Coordinator — Flexible Schedule

Guardian Dentistry Partners; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

401k Program with matching

Health, dental, and vision insurance

Paid vacation and holidays

Flexible schedules

Job summary

BRSL Dentistry Ridgefield is seeking a Front Desk/Treatment Coordinator to greet patients, manage phones, and schedule doctors and hygienists. The role involves multitasking in a fast-paced office and delivering a welcoming patient experience.

The position includes benefits, paid time off, and a supportive team environment. If you enjoy helping people and providing excellent care, we’d love to hear from you.

Qualifications

• 2-3 years experience preferred
• Experience with Dentrix Ascend is a plus
• Associates Degree preferred
• Outstanding professionalism, high moral standards, and a self-motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with co-workers and patients
• Driven personality to strive to be the best and provide the best care

Responsibilities

• Completes daily insurance verifications for all scheduled patients and calculate out-of-pocket estimates, and present payment options or third-party financing
• Track and follow-up recare/unscheduled treatment plans and appointments
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit Insurance Claims with proper attachments and narratives
• Work with hygienists, and doctors to optimize chair time, reserve appropriate blocks for major procedures, and manage emergency/walk-in flow

Education

Associates Degree

Tools

Dentrix Ascend

Job description

BRSL Dentistry Ridgefield is seeking a Front Desk/Treatment Coordinator to greet patients, manage phones, and schedule doctors and hygienists. The role involves multitasking in a fast-paced office and delivering a welcoming patient experience.

The position includes benefits, paid time off, and a supportive team environment. If you enjoy helping people and providing excellent care, we’d love to hear from you.