Dental Front Desk & Treatment Coordinator – Bonus & PTO

MB2 Dental; Omaha (NE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off (PTO)

401(k) with match

Job summary

Premier Dental in Omaha, NE is seeking a Front Desk professional to join a three-area role spanning Treatment Coordinator, Check-in, and Call Center. The ideal candidate will provide exceptional patient service, maintain accurate records, and support multiple front desk functions in a fast-paced environment.

Responsibilities include answering calls, scheduling, presenting treatment plans, collecting payments, and coordinating with doctors and staff.

Qualifications

• Prior dental office experience preferred but not required.
• Excellent written and verbal communication skills.
• Highly motivated and organized.
• Strong ability to troubleshoot problems.
• Likes working hard but likes to have fun, too.

Responsibilities

• Provide excellent customer service to patients and caregivers.
• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices.
• Serve as a liaison between the Doctors, other medical professionals, and patients, as appropriate.
• Answer inbound calls
• Present patients' walkouts & treatment plans
• Schedule appointments
• Answer patient questions regarding treatment, insurance, and their account
• Collect and post payments
• Discuss payment & financing options with patients
• Patient follow-up by email, text, and phone
• Heavy documentation & tracking of patient communications
• Electronically order prescriptions

Skills

Communication skills

Multitasking

Customer service

Attention to detail

Team player

Adaptability

Education

High School Diploma or equivalent

Job description

Premier Dental in Omaha, NE is seeking a Front Desk professional to join a three-area role spanning Treatment Coordinator, Check-in, and Call Center. The ideal candidate will provide exceptional patient service, maintain accurate records, and support multiple front desk functions in a fast-paced environment.

Responsibilities include answering calls, scheduling, presenting treatment plans, collecting payments, and coordinating with doctors and staff.