Dental Front Desk Supervisor - Guest Experience & Operations

Dental Care of Waldorf; Waldorf (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A dental practice in Waldorf, Maryland is seeking a Front Desk Associate to manage daily operations and enhance guest experience. The role includes collaborating with the Practice Manager on scheduling, billing, and ensuring high-quality service. Applicants should have strong customer service skills, effective communication, and a high school diploma. This position requires flexibility for varying work hours, including evenings and weekends. Join a dedicated team focused on exceptional patient care.

Qualifications

• Top-notch customer service experience in dentistry required.
• Effective written and verbal communication skills needed.
• Flexibility to work varying hours including early mornings and weekends.

Responsibilities

• Partner with the Practice Manager in daily operational tasks.
• Implement and support guest experience procedures.
• Manage front desk staff including interviews and evaluations.
• Provide consistent hospitality to guests.

Skills

Customer service experience

Effective communication

Team collaboration

Proficiency in Google Suite

Education

High School diploma

Associate's or Bachelor's Degree in healthcare or hospitality

Job description

A dental practice in Waldorf, Maryland is seeking a Front Desk Associate to manage daily operations and enhance guest experience. The role includes collaborating with the Practice Manager on scheduling, billing, and ensuring high-quality service. Applicants should have strong customer service skills, effective communication, and a high school diploma. This position requires flexibility for varying work hours, including evenings and weekends. Join a dedicated team focused on exceptional patient care.