Dental Front Desk: Patient Experience Pro (Flexible)

Guardian Dentistry Partners; Washington (District of Columbia); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with match

Health/dental/vision

Life & disability insurance

Flexible schedules

Job summary

Cohen & Cohen Dental Group in Washington, DC is seeking a dynamic Front Desk receptionist to join our fast-growing team. You will greet patients, manage phones, schedule doctors and hygienists, and help create an outstanding patient experience in a busy dental office.

The role requires friendly professionalism, strong organizational skills, and experience with the Dentrix software. We offer paid vacation, holidays, 401k with matching, health/dental/vision, life and disability insurance, and

Qualifications

• Dentrix software experience required.
• Minimum 3 years of front desk or office experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Front desk

Customer service

Communication

Multitasking

Tools

Dentrix software

Job description

Cohen & Cohen Dental Group in Washington, DC is seeking a dynamic Front Desk receptionist to join our fast-growing team. You will greet patients, manage phones, schedule doctors and hygienists, and help create an outstanding patient experience in a busy dental office.

The role requires friendly professionalism, strong organizational skills, and experience with the Dentrix software. We offer paid vacation, holidays, 401k with matching, health/dental/vision, life and disability insurance, and