Dental Front Desk Specialist — Warm, Efficient & Patient‑Focused

Fairfield Dental Group PA; Fairfield Township (NJ); On-site; USD 42,000 - 52,000; Full time

Job summary

Fairfield Dental Group PA in Fairfield, NJ is seeking a friendly and organized Dental Receptionist to welcome patients and support daily operations. The role focuses on patient check-ins, appointment scheduling, and courteous front-desk interactions in a patient-first dental team.

The ideal candidate has experience in dental offices, is familiar with practice management software, and can handle insurance verification and billing while maintaining accurate records.

Qualifications

• Prior experience as a dental receptionist or in a dental office setting preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification, billing, and claims processing.
• Strong communication and interpersonal skills with a patient-first attitude.
• Highly organized with the ability to multitask in a fast-paced environment.
• Proficiency in basic computer applications and office equipment.
• Professional, dependable, and a true team player.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Answer incoming calls, respond to inquiries, and relay messages to clinical staff.
• Verify dental insurance benefits and process claims and billing.
• Collect and post patient payments, co-pays, and balances.
• Maintain accurate and up-to-date patient records and medical histories.
• Coordinate patient flow to ensure an efficient and smooth office experience.

Skills

Strong communication

Customer service

Highly organized

Team player

Tools

Dentrix

Eaglesoft

Job description

Fairfield Dental Group PA in Fairfield, NJ is seeking a friendly and organized Dental Receptionist to welcome patients and support daily operations. The role focuses on patient check-ins, appointment scheduling, and courteous front-desk interactions in a patient-first dental team.

The ideal candidate has experience in dental offices, is familiar with practice management software, and can handle insurance verification and billing while maintaining accurate records.