Dental Front Desk Specialist - Patient Experience

Guardian Dentistry Partners; Florida; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

401k with matching

Health, dental, vision insurance

Life Insurance & Disability

Flexible schedules

Job summary

Guardian Dentistry Partners is seeking a dynamic Front Desk receptionist for Coral Springs Dental Center to greet patients and manage phones and scheduling. The role emphasizes creating an excellent patient experience, multitasking in a fast-paced environment, and contributing to a welcoming office culture.

Ideal candidates will have 2–3 years of experience, strong communication, and a professional demeanor. Weekend availability (Saturdays) is required.

Qualifications

• 2-3 years' experience preferred.
• Call center experience.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trust with coworkers and patients.
• Driven to provide the best care for patients.
• Available to work Saturdays.

Responsibilities

• Handling all incoming and outbound calls for high call volume practice.
• Greet patients by first name and assist them throughout their visit.
• Serve as the face of the company, offering friendly service to those entering or calling.
• Confirm all future appointments.
• Assist patients with billing questions and scheduling of all appointments.
• Overview of daily schedules and proper provider patient flow.
• Follow-up with unscheduled recare/treatment appointments.
• Support with treatment planning as needed and Insurance verification.

Skills

Call center experience

Strong communication

Interpersonal skills

Professionalism

Reliable work ethic

Available Saturdays

Job description

Guardian Dentistry Partners is seeking a dynamic Front Desk receptionist for Coral Springs Dental Center to greet patients and manage phones and scheduling. The role emphasizes creating an excellent patient experience, multitasking in a fast-paced environment, and contributing to a welcoming office culture.

Ideal candidates will have 2–3 years of experience, strong communication, and a professional demeanor. Weekend availability (Saturdays) is required.