Dental Front Desk: Treatment Planner & Patient Concierge

Guardian Dentistry Partners; Florida; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid vacation

401k

Life insurance

Disability insurance

Flexible schedule

Job summary

Guardian Dentistry Partners' Coral Springs Dental Center is seeking an office professional with a friendly attitude and strong organizational skills to serve as front desk Treatment Planner. You will greet patients, manage phones, and coordinate the Doctor and Hygienist schedules to ensure a smooth visit.

The role requires multitasking in a fast-paced environment; we offer great benefits and vacation time, a welcoming atmosphere, and opportunities to grow with a team dedicated to excellent

Qualifications

• 2–3 years' experience preferred.
• Available to work Saturdays and flexible late shift.
• Outstanding professionalism, high moral standards, and a self-motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with co-workers and patients.
• Driven personality focused on delivering the best care.
• Familiar with PPO and HMO insurance coverage.

Responsibilities

• Present and discuss patient dental treatment offering financial arrangements
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Follow-up with unscheduled recare/treatment appointments.
• Responsible for Provider schedules and daily goals

Skills

Strong communication

Interpersonal skills

Multitasking

Job description

Guardian Dentistry Partners' Coral Springs Dental Center is seeking an office professional with a friendly attitude and strong organizational skills to serve as front desk Treatment Planner. You will greet patients, manage phones, and coordinate the Doctor and Hygienist schedules to ensure a smooth visit.

The role requires multitasking in a fast-paced environment; we offer great benefits and vacation time, a welcoming atmosphere, and opportunities to grow with a team dedicated to excellent