Dental Front Desk Specialist - Patient Care & Scheduling

Dental Care Alliance; Woodbridge (VA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Team-oriented work environment

Job summary

Northern Virginia Oral Maxillofacial Surgery Associates in Woodbridge, VA is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer phones, schedule appointments, and assist with completing treatment plans while coordinating with staff and the Office Manager.

The role emphasizes friendly customer service, attention to detail, and ability to handle financial arrangements; full-time hours are 8am-4pm, Monday to Friday; benefits include health, dental,

Qualifications

• 1 year experience in a dental/medical office.
• Knowledge of insurance plans (HMO/PPO) is a plus.
• Experience answering telephone.
• Exceptional customer service skills.

Responsibilities

• Greet patients upon arrival and dismissal.
• Answer questions according to policies.
• Answering telephones.
• Scheduling appointments.
• Maintain appointment book and confirm appointments.
• Follow up on no-shows/cancellations.
• Register patients at sign-in.
• Post charges and payments to patient accounts.
• Check voicemail daily.
• Maintain a clean, friendly waiting area.

Skills

Customer service

Phone handling

Scheduling

Job description

Northern Virginia Oral Maxillofacial Surgery Associates in Woodbridge, VA is seeking a Patient Service Representative to join our clinical team. You will greet patients, answer phones, schedule appointments, and assist with completing treatment plans while coordinating with staff and the Office Manager.

The role emphasizes friendly customer service, attention to detail, and ability to handle financial arrangements; full-time hours are 8am-4pm, Monday to Friday; benefits include health, dental,