Dental Front Desk Specialist – Patient Care & Scheduling

Park Dental; Oak Knoll (MN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

PTO & holidays

401(k) with match

Health Savings Account

Life insurance

Pet insurance

ESPP

Job summary

Park Dental Ridgepark is seeking a friendly, organized Patient Care Coordinator to join our practice and be the first point of contact for patients. You will greet patients, check in, and guide them through their dental care journey, ensuring a welcoming experience.

Responsibilities include scheduling, confirmations, handling billing/insurance questions, verifying benefits, data entry, and collaborating with clinicians to maintain smooth operations. Dental experience is welcome but not required.

Qualifications

• Warm, friendly, and professional demeanor.
• Strong communication, both verbal and written.
• Excellent organization and attention to detail.
• Customer service mindset and teamwork.

Responsibilities

• Greet patients, check in/out, and create a welcoming experience.
• Coordinate schedules, confirmations, and follow-ups.
• Answer questions on appointments, billing, and insurance benefits.
• Verify coverage and assist with patient accounts.
• Enter and maintain accurate patient information.
• Collaborate with doctors and staff to ensure smooth operations.
• Utilize scheduling software to support daily tasks.
• Help resolve patient concerns to maintain a positive experience.

Skills

Warm and friendly

Excellent communication

Organizational skills

Customer service focus

Proactive problem solving

Tech-savvy with software

Tools

Microsoft Office

Job description

Park Dental Ridgepark is seeking a friendly, organized Patient Care Coordinator to join our practice and be the first point of contact for patients. You will greet patients, check in, and guide them through their dental care journey, ensuring a welcoming experience.

Responsibilities include scheduling, confirmations, handling billing/insurance questions, verifying benefits, data entry, and collaborating with clinicians to maintain smooth operations. Dental experience is welcome but not required.