Dental Front Desk: Patient Care & Career Growth

Dental Dreams; Washington (District of Columbia); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams in District of Columbia (Alabama Ave) is hiring Dental Receptionists to join our talented team. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service.

This entry-level position offers an opportunity to learn the dental healthcare business while providing a path toward upward mobility to roles such as Lead Front Desk, Office Manager, or other leadership positions.

Qualifications

• Customer service experience required.
• Dentrix and/or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams in District of Columbia (Alabama Ave) is hiring Dental Receptionists to join our talented team. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service.

This entry-level position offers an opportunity to learn the dental healthcare business while providing a path toward upward mobility to roles such as Lead Front Desk, Office Manager, or other leadership positions.