Dental Front Desk Specialist — Growth & Benefits

Dental Dreams LLC; Lynn (MA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Descripción de la vacante

Dental Dreams in Lynn is seeking a Receptionist to join our team in MA. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service to patients.

Responsibilities include answering phones, greeting patients, verifying benefits, and maintaining accurate patient records in a fast-paced setting. Previous experience with Dentrix or Eaglesoft is preferred and bilingual skills are a plus.

Formación

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)
• Bilingual (preferred)

Responsabilidades

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Conocimientos

Customer Service

Scheduling

Phone Support

Teamwork

Bilingual

Educación

High School Diploma

Herramientas

Dentrix

Eaglesoft

Descripción del empleo

Dental Dreams in Lynn is seeking a Receptionist to join our team in MA. The role focuses on scheduling appointments, supporting daily operations, and delivering excellent customer service to patients.

Responsibilities include answering phones, greeting patients, verifying benefits, and maintaining accurate patient records in a fast-paced setting. Previous experience with Dentrix or Eaglesoft is preferred and bilingual skills are a plus.