Dental Front Desk Specialist

St Andrews Dental Pte Ltd; Orchard (NE); On-site; USD 29,000 - 47,000; Full time

Job summary

St Andrews Dental Pte Ltd in the United States invites a friendly, organised Front Desk/Receptionist to support daily clinic operations. You are the first contact for patients, handling registrations, appointments, payments and front desk duties.

You will coordinate with dentists and staff to ensure smooth patient flow, maintain records in the clinic system, and keep the waiting area neat. Good communication, reliability and the ability to multitask in a busy environment are essential.

Qualifications

• Experience in a dental, medical or healthcare front desk role preferred.
• Strong communication and customer service skills.
• Comfortable communicating with patients via phone and WhatsApp.

Responsibilities

• Greet and register patients on arrival.
• Answer calls and messages via phone and WhatsApp.
• Schedule, confirm and manage patient appointments.
• Coordinate appointment changes, cancellations and follow-ups.
• Assist with patient registration and record updates.
• Collect payments and issue receipts.
• Process insurance and other claims where required.
• Maintain confidentiality and proper records in the clinic system.
• Keep reception and waiting area clean and organized.
• Assist with administrative duties as needed.

Skills

Front desk experience

Customer service

WhatsApp communication

Phone etiquette

Payment handling

Organizational skills

Teamwork

Multitasking

Tools

Dental clinic software

Clinic management systems

Cash handling

Job description

St Andrews Dental Pte Ltd in the United States invites a friendly, organised Front Desk/Receptionist to support daily clinic operations. You are the first contact for patients, handling registrations, appointments, payments and front desk duties.

You will coordinate with dentists and staff to ensure smooth patient flow, maintain records in the clinic system, and keep the waiting area neat. Good communication, reliability and the ability to multitask in a busy environment are essential.