Dental Front Desk Coordinator

sgadental; Madison (WI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid Holidays and PTO

Health and Vision Insurance

Employer-Paid Dental Insurance

Life Insurance

Care.com Membership & Employee Assis t

Disability Coverage

Critical Illness Coverage

Accident Coverage

Paid Scrub Allowance

Career Growth Opportunities

Job summary

SGA Dental Partners is hiring a Front Office Associate to be the first point of contact for patients in Madison, WI. You will welcome patients, manage check-in/check-out, and assist with scheduling and payments while maintaining confidential records.

Experience in a dental/medical front office is preferred, and training is provided. Proficiency with dental practice software, multitasking, and a friendly, detail-oriented attitude are essential for success in this role.

Qualifications

• Experience in a dental or medical front office preferred, but training provided.
• Familiar with dental practice software and multitasking.
• Friendly, reliable, and detail-oriented with a positive first impression.

Responsibilities

• Greet patients and manage check-in/check-out.
• Answer phone calls, confirm appointments, and follow up with patients as needed.
• Schedule appointments, discuss small treatment plans, verify insurance, and collect payments.
• Maintain patient records with confidentiality, an organized and professional front desk environment.

Skills

Front desk experience

Dental office software

Multitasking

Customer service

Confidentiality

Tools

Dental practice software

Job description

SGA Dental Partners is hiring a Front Office Associate to be the first point of contact for patients in Madison, WI. You will welcome patients, manage check-in/check-out, and assist with scheduling and payments while maintaining confidential records.

Experience in a dental/medical front office is preferred, and training is provided. Proficiency with dental practice software, multitasking, and a friendly, detail-oriented attitude are essential for success in this role.