Front Office Dental Coordinator — Patient Care & Scheduling

Riccobene Associates Family Dentistry; Shelby (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Team‑oriented culture

Job summary

Shelby Dental Care/Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator to be the friendly, organized face of our Shelby, NC office. You will manage the front desk, scheduling, billing, and supplies while delivering warm, efficient patient service.

As the heartbeat of the schedule and calendar, you’ll balance empathy with efficiency, ensuring accurate information, smooth check-ins, and a confidential, professional environment.

Qualifications

• High school diploma or equivalent.
• Ability to pass a credit check.
• Reliability to arrive by 7:45 am for 8:00 am opening.
• Strong multitasking and detail-oriented work.

Responsibilities

• Greet patients with a warm, professional demeanor.
• Check patients in and verify information is up to date.
• Collect co-payments and handle checkout.
• Balance and close out registers daily.
• Manage front desk tasks: phones, walk-ins, scheduling.
• Schedule appointments and confirm upcoming visits.
• Flag issues to the Office Manager when needed.
• Support team as needed.

Skills

Reliability

Punctuality

Customer service

Multitasking

Communication skills

Confidentiality

Computer skills

Dental front desk experience

Education

High school diploma

Tools

Eaglesoft

Denticon

Job description

Shelby Dental Care/Riccobene Associates Family Dentistry is looking for a full-time Patient Coordinator to be the friendly, organized face of our Shelby, NC office. You will manage the front desk, scheduling, billing, and supplies while delivering warm, efficient patient service.

As the heartbeat of the schedule and calendar, you’ll balance empathy with efficiency, ensuring accurate information, smooth check-ins, and a confidential, professional environment.