Dental Front Desk: Scheduling, Check-In & Patient Service

Dental Dreams, LLC; Muskegon (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive compensation

Medical Insurance

Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Muskegon, MI is hiring a Front Desk Receptionist to support scheduling, patient check-ins, and phone coverage. You will verify benefits, collect payments, and maintain patient records in a fast-paced dental office.

Ideal candidates have customer service experience; medical receptionist experience and familiarity with Dentrix or Eaglesoft are a plus. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Customer Service experience required.
• Medical Receptionist experience preferred.
• Dentrix or Eaglesoft knowledge preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and meet monthly/daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service experience

Medical Receptionist experience

Dentrix/Eaglesoft knowledge

Communication

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Muskegon, MI is hiring a Front Desk Receptionist to support scheduling, patient check-ins, and phone coverage. You will verify benefits, collect payments, and maintain patient records in a fast-paced dental office.

Ideal candidates have customer service experience; medical receptionist experience and familiarity with Dentrix or Eaglesoft are a plus. We offer competitive pay and a comprehensive benefits package.