Dental Front Desk Receptionist – Muskegon, MI

Dental Dreams LLC; Muskegon (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical & Vision Insurance

PTO

401K

Life Insurance

Job summary

Dental Dreams LLC in Muskegon, MI is seeking Front Desk Receptionists to join our team. You will focus on scheduling appointments, maintaining patient records, verifying benefits, and delivering excellent customer service.

We value teamwork and communication; prior medical reception experience is preferred and familiarity with Dentrix or Eaglesoft is a plus. We offer competitive pay, benefits, PTO, and opportunities for growth.

Qualifications

• Customer service experience preferred or required.
• Medical Receptionist experience is preferred.
• Dentrix and/or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Muskegon, MI is seeking Front Desk Receptionists to join our team. You will focus on scheduling appointments, maintaining patient records, verifying benefits, and delivering excellent customer service.

We value teamwork and communication; prior medical reception experience is preferred and familiarity with Dentrix or Eaglesoft is a plus. We offer competitive pay, benefits, PTO, and opportunities for growth.