Dental Front Desk Specialist - Scheduling & Patient Care

Dental Dreams; Muskegon (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Vision insurance

Free dental treatment

PTO

401K

Life insurance

Pet insurance

Job summary

Dental Dreams in Muskegon, MI is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

Experience as a medical receptionist is preferred, with Dentrix or Eaglesoft familiarity advantageous. We offer competitive pay and a benefits package, including medical and vision insurance, PTO, 401(k), and more.

Qualifications

• Customer Service experience required.
• Medical Receptionist experience preferred.
• Dentrix and/or Eaglesoft experience preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer Service

Medical Receptionist experience

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams in Muskegon, MI is seeking a Front Desk Receptionist to join our team. The role focuses on scheduling appointments, verifying benefits, and delivering excellent customer service in a fast-paced dental office.

Experience as a medical receptionist is preferred, with Dentrix or Eaglesoft familiarity advantageous. We offer competitive pay and a benefits package, including medical and vision insurance, PTO, 401(k), and more.