Dental Front Desk Receptionist

Endodontics of Springfield, LLC; Illinois; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time off

7 paid holidays

401K (matching)

Medical Insurance

$2000 dental benefits (per year)

Performance Bonus

Team oriented professional work enviom

Job summary

Endodontics of Springfield, LLC is seeking a proactive front desk administrator to support referring doctors, patients, and team members. The role emphasizes dental knowledge, customer service, and strong organization to ensure smooth daily operations in a positive work environment.

Compensation includes paid time off, holidays, 401K matching, medical insurance, and a yearly production bonus after 3 months, with pay based on education and experience.

Qualifications

• Dental knowledge relevant to front desk duties.
• Customer service experience required.
• Experience with multi-line phone systems desired.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients, answer phones, and create a welcoming, calm environment; check in/out and post treatments in the patient ledger.
• Schedule, confirm, and manage an efficient appointment calendar.
• Collect insurance information, file claims, collect estimated patient portions, and post payments; follow up on unpaid claims.
• Maintain accurate patient records and ensure data integrity.
• Manage front desk operations and ensure smooth flow between reception and clinical areas.

Skills

Dental knowledge

Customer service

Multi-line phone system

Organizational skills

Job description

Job Description

Progressive, professional Endodontic Specialist office is seeking a systematic and proactive front desk administrator to provide essential support to our referring doctors, patients, and team. The ideal candidate would have dental knowledge with experience, customer service experience, multi phone line experience, as well as strong organizational skills to ensure smooth daily operations, in a productive yet positive work environment. If you are interested in personal and professional growth, in a supportive team oriented practice, we have an excellent position for you. Generous salary, generous benefits and a monthly production bonus after 3 months. Pay is based on education and experience.

What you will be Responsible for

• Patient Interaction: Greeting Patients, answering phones, and providing a welcoming while calming and understanding environment. Checking patients in and out posting treatment in patient ledger.
• Appointment Management: Scheduling, Confirming, managing an efficient productive schedule.
• Insurance and Billing: Collection of patient insurance information, filling dental claims, collection of estimated patient portion as well as posting mail, on line, and faxed payments. Calling on un paid claims, AR, Monthly billing.
• Record Management: Maintaining patient records and ensuring accuracy.
• Office Coordination: Managing the front desk reception area, ensuring smooth patient flow between front and clinical areas and handling all administrative tasks.

We will Provide

• Paid Time off
• 7 paid holidays
• 401K (matching)
• Medical Insurance
• $2000 per year in dental benefits
• Performance Bonus
• Team oriented professional work enviormnet

Job Type

Full-time

Experience (Dental)

• dental: 3-5 year (Preferred)

Experience (Customer Service)

• Customer service: 3 years (Required)

Ability to Commute

• Glen Carbon, IL 62034 (Required)

Work Location

• One location

Work Hours

In person Monday - Friday