Dental Front Desk Pro: 5-Star Service & Scheduling

Rock Dental Brands; Dickson (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Complimentary orthodontic treatment

Generous PTO and holidays

401(k) plan

Job summary

Rock Dental Brands is seeking a Front Desk Receptionist in Dickson, TN. The role focuses on welcoming patients, managing scheduling, and maintaining accurate records to support a smooth patient experience.

You will collaborate with doctors, assistants, and leadership to keep operations flowing and ensure each patient leaves happier than they arrived. Experience in customer-facing roles is preferred.

Qualifications

• High School Diploma or equivalent.
• 2+ years of administrative or customer-facing office experience preferred.
• Comfortable with basic computer navigation and digital recordkeeping.

Responsibilities

• Greet patients with a warm smile and answer calls.
• Manage patient scheduling and confirmations.
• Maintain dental health records and verify insurance eligibility.
• Assist with light housekeeping and monitor office stock levels.

Skills

Customer service

Verbal communication

Multitasking

Bilingual Spanish

Education

High School Diploma

Tools

Basic computer navigation

Digital recordkeeping

Job description

Rock Dental Brands is seeking a Front Desk Receptionist in Dickson, TN. The role focuses on welcoming patients, managing scheduling, and maintaining accurate records to support a smooth patient experience.

You will collaborate with doctors, assistants, and leadership to keep operations flowing and ensure each patient leaves happier than they arrived. Experience in customer-facing roles is preferred.