Front Desk Coordinator — Patient Care & Office Support

Rock Dental Brands; Lebanon (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth Opportunities

Paid Time Off & Holiday Pay

Flexible Health Insurance Options

401(k) with Company Match

Supportive, Collaborative Team Culture

Making a Real Impact on Patient Lives

Job summary

Rock Dental Brands is seeking a Front Desk Coordinator to schedule patients, manage records, verify insurance, and support billing inquiries. The role emphasizes friendly customer service and seamless front desk operations within a dental setting.

The position requires a high school diploma or equivalent, basic computer skills, and strong organizational abilities. A team-oriented, professional attitude is valued to ensure smooth patient experiences.

Qualifications

• High school diploma or equivalent is required.
• 2 years of office experience preferred.
• Proficient in basic computer systems and office software.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills with attention to detail are needed.

Responsibilities

• Schedule and confirm patient appointments.
• Maintain and update dental health records.
• Verify insurance eligibility and assist with billing inquiries.
• Manage patient accounts and documentation.
• Provide friendly and professional customer service in person and by phone.
• Support front desk operations, including restocking supplies and general housekeeping.

Skills

Proficient in office software

Strong organizational skills

Excellent verbal and written clear

Multitask and work under pressure

Team-oriented attitude

Customer-focused and welcoming

Tech-savvy and proactive

Independent worker with teamwork

Legible handwriting

Education

High school diploma or equivalent

Tools

Basic computer systems

Job description

Rock Dental Brands is seeking a Front Desk Coordinator to schedule patients, manage records, verify insurance, and support billing inquiries. The role emphasizes friendly customer service and seamless front desk operations within a dental setting.

The position requires a high school diploma or equivalent, basic computer skills, and strong organizational abilities. A team-oriented, professional attitude is valued to ensure smooth patient experiences.