Dental Front Desk & Patient Services Specialist

Little Rivers Health Care; Newbury (VT); On-site; USD 31,684 - 42,705; Full time

Job summary

Little Rivers Health Care is seeking a Dental Patient Services Representative to join the Newbury, VT office. Day shift, full-time position handling front desk tasks, patient check-in/out, scheduling, and data entry in the EHR system.

The role requires some formal dental front office training or related schooling and a high school diploma. Strong communication and customer service skills are essential for coordinating with patients and insurance companies.

Qualifications

• Experience in a dental office or front desk is preferred.
• Excellent written and verbal communication skills.
• Attention to detail and ability to multitask in a busy office.

Responsibilities

• Unlock front door at scheduled times and manage voicemail.
• Answer phones, take messages, and transfer calls.
• Check in/out patients and schedule appointments.
• Enter patient demographics and insurance data into the system.
• Process co-pays and post charges in the EHR.
• Scan insurance cards and manage referrals as needed.
• Support clerical duties and assist with other tasks as assigned.

Skills

Attention to detail

Verbal communication

Written communication

Customer service

Education

High School Diploma

Dental front office training

Tools

EHR software

Job description

Little Rivers Health Care is seeking a Dental Patient Services Representative to join the Newbury, VT office. Day shift, full-time position handling front desk tasks, patient check-in/out, scheduling, and data entry in the EHR system.

The role requires some formal dental front office training or related schooling and a high school diploma. Strong communication and customer service skills are essential for coordinating with patients and insurance companies.