Bilingual Dental Front Desk & Insurance Liaison

Norwalk Village Dental Center; Norwalk (CA); On-site; USD 28,000 - 37,000; Full time

Job summary

Norwalk Village Dental Center is seeking an experienced dental receptionist to be the first face patients see. This full-time role runs Monday–Friday 8:30–5:30 with occasional Saturdays in a busy, friendly practice offering general dentistry, implants, and same-day emergencies.

You will greet and check in patients, schedule and confirm appointments, answer phones, verify insurance eligibility and benefits (PPO and Medi-Cal), present treatment estimates, and collect payments, ensuring a smooth,

Qualifications

• At least 1 year of front desk experience in a dental office.
• Bilingual English/Spanish.
• Experience verifying dental insurance and explaining benefits to patients.
• Comfort with dental practice software (Open Dental a plus).

Responsibilities

• Greet and check in patients.
• Schedule and confirm appointments.
• Answer phones and direct inquiries.
• Verify insurance eligibility and benefits for patients (PPO and Medi-Cal).
• Present treatment estimates to patients.
• Collect payments at the point of service.

Skills

Front desk dental

Bilingual English/Spanish

Insurance verification

Organizational skills

Customer service

Tools

Open Dental

Job description

Norwalk Village Dental Center is seeking an experienced dental receptionist to be the first face patients see. This full-time role runs Monday–Friday 8:30–5:30 with occasional Saturdays in a busy, friendly practice offering general dentistry, implants, and same-day emergencies.

You will greet and check in patients, schedule and confirm appointments, answer phones, verify insurance eligibility and benefits (PPO and Medi-Cal), present treatment estimates, and collect payments, ensuring a smooth,