Dental Front Desk & Patient Experience Coordinator

The Smilist Dental; Danbury (CT); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional growth opportunities

Competitive compensation

Job summary

The Smilist Dental in Danbury, CT is seeking a reliable Patient Coordinator to join our friendly front desk team. You will greet patients, manage calls, verify insurance, schedule appointments, and support daily front-office operations to keep the practice running smoothly.

Ideal candidates have prior dental front desk experience, excellent communication, and strong organizational skills. Dentrix experience is a plus, and you value a collaborative, patient-centered work environment with growth

Qualifications

• Previous experience as a dental receptionist or front desk coordinator.
• Dentrix experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, in a fast-paced environment.
• Friendly, professional and patient-focused attitude.
• Collaborative mindset and willingness to contribute to the team.

Responsibilities

• Welcome and assist patients, creating a warm first impression.
• Handle front desk communications: answer calls, relay messages, and direct inquiries.
• Coordinate patient check-in: verify information and insurance details.
• Support payment collection and front-office financial transactions.
• Keep the office organized with accurate administrative records.
• Help coordinate appointments and reduce schedule gaps.
• Collaborate with clinical team to run the daily schedule smoothly.
• Contribute to practice growth by guiding patients through visits.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Team collaboration

Education

Dental front desk experience

Tools

Dentrix

Job description

The Smilist Dental in Danbury, CT is seeking a reliable Patient Coordinator to join our friendly front desk team. You will greet patients, manage calls, verify insurance, schedule appointments, and support daily front-office operations to keep the practice running smoothly.

Ideal candidates have prior dental front desk experience, excellent communication, and strong organizational skills. Dentrix experience is a plus, and you value a collaborative, patient-centered work environment with growth