Dental Front Desk & Patient Coordinator — Benefits & Growth

My Harmony Smiles; Trinity (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Employee discounts

Health insurance

Training & development

Job summary

My Harmony Smiles in Trinity, FL, is seeking a Dental Front Desk / Patient Coordinator to provide outstanding patient service, manage appointments, handle calls, and verify insurance benefits.

This role requires clear communication with patients about implants and coverage, accurate record-keeping, and collaboration with the dental team. Proficiency with practice management software and HIPAA compliance is essential.

Qualifications

• Experience in a dental front office or patient coordinator role.
• Strong knowledge of dental insurance verification and benefit breakdowns.
• Ability to explain insurance benefits to patients clearly.
• Excellent verbal and written communication.
• Ability to handle high call volume and maintain confidentiality per HIPAA.

Responsibilities

• Greet and assist patients professionally and manage scheduling.
• Answer inbound calls and manage appointments.
• Coordinate implant-related patient communications.
• Verify insurance eligibility and obtain benefit details.
• Document patient communications accurately.
• Assist with payment collection when needed.
• Follow up with patients on treatment plans and scheduling.
• Use dental practice management software to maintain records.

Skills

Dental front office

Dental insurance verification

Communication skills

Call handling

HIPAA compliance

Practice management software

Team player

Tools

Dentrix

Eaglesoft

Open Dental

Job description

My Harmony Smiles in Trinity, FL, is seeking a Dental Front Desk / Patient Coordinator to provide outstanding patient service, manage appointments, handle calls, and verify insurance benefits.

This role requires clear communication with patients about implants and coverage, accurate record-keeping, and collaboration with the dental team. Proficiency with practice management software and HIPAA compliance is essential.