Dental Front Desk & Patient Care Coordinator

Riverland Community Health; Minnesota; Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, dental, vision coverage

403b retirement plan

Flu vaccination program

Job summary

Riverland Community Health in St. Paul, MN is seeking a Dental Front Desk Coordinator to deliver friendly, patient-centered service and support daily operations of the dental clinic.

You will schedule and register patients, verify insurance, coordinate referrals, process payments, and liaise with dental providers and billing staff to ensure accurate information and a smooth patient experience. Candidates with Dental Office experience, EPIC knowledge, and bilingual English/Spanish or other

Qualifications

• High School Diploma or equivalent required.
• 1-2 years' experience in a Medical or Dental Office preferred.
• Bilingual/fluent in English and Spanish, Hmong, Somali, Amharic, or Tigrinya is preferred.
• Experience with EPIC system strongly preferred.

Responsibilities

• Answer phones and assist patients with questions and concerns.
• Schedule, reschedule, and cancel dental appointments.
• Verify and update patient demographics and insurance information.
• Enter and maintain patient information in the electronic health record.
• Process dental referrals and coordinate with providers and clinics.

Skills

Interpersonal communication

Customer service

Time management

Data entry

Teamwork

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

EPIC

OCHIN Wisdom

Job description

Riverland Community Health in St. Paul, MN is seeking a Dental Front Desk Coordinator to deliver friendly, patient-centered service and support daily operations of the dental clinic.

You will schedule and register patients, verify insurance, coordinate referrals, process payments, and liaise with dental providers and billing staff to ensure accurate information and a smooth patient experience. Candidates with Dental Office experience, EPIC knowledge, and bilingual English/Spanish or other