Dental Front Desk & Patient Care Coordinator

North American Dental Group; City of Yonkers (NY); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid time off

Comprehensive benefits

Career growth

Positive work environment

Résumé du poste

North American Dental Group is seeking a Front Desk Coordinator in Yonkers, NY. The role supports patient care by handling calls, scheduling, and insurance verification while maintaining accurate financial information and a welcoming front-desk presence.

You will use dental software and Microsoft Office to manage appointments, verify eligibility, and explain procedures. A positive, patient-first attitude and reliability are essential.

Qualifications

• High school diploma or equivalent, associate degree preferred.
• 1-5 years of customer service, dental or insurance experience preferred.
• Knowledge of dental software and Microsoft Office; ability to learn new programs.

Responsabilités

• Handle financial information with accuracy and perform insurance verification.
• Clerical tasks: sorting, opening mail, scanning, photocopying; answer calls; greet visitors; schedule and confirm appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies and collect co-payments; verify insurance coverage as needed.
• Track appointments due to no-shows, cancellations, and late arrivals.

Connaissances

Customer service

Insurance verification

Quality control

Financial reporting

Phone etiquette

Appointment scheduling

Greet visitors

Formation

High school diploma

Associate degree (preferred)

Outils

Dental software

Microsoft Office

Description du poste

North American Dental Group is seeking a Front Desk Coordinator in Yonkers, NY. The role supports patient care by handling calls, scheduling, and insurance verification while maintaining accurate financial information and a welcoming front-desk presence.

You will use dental software and Microsoft Office to manage appointments, verify eligibility, and explain procedures. A positive, patient-first attitude and reliability are essential.