Dental Front Desk: Patient Advocate & Scheduler

Indian Health Council Inc

Valley Center (CA)

Sur place

USD 36 000 - 48 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403B retirement with company match

PTO and Sick time

Paid holidays

Jury service

Bereavement leave

License/certification reimbursement

Résumé du poste

Indian Health Council, Inc. is seeking a Patient Service Representative to provide extraordinary care to patients and customers.

The role focuses on verifying insurance, updating demographics, scheduling appointments, and collecting payments where applicable. The position requires a High School Diploma or GED and at least two years in a dental or fast-paced healthcare setting, with proficiency in Microsoft Office 365 and Epic EHR.

Qualifications

High School Diploma or GED required.
Minimum of two (2) years’ experience in a Dental office or fast-paced healthcare customer service environment.
Experience in dental with scheduling and verifying insurances preferred.

Responsabilités

Greet patients and visitors promptly and courteously to enhance service.
Answer phone calls, assess urgency, and direct callers to appropriate staff.
Schedule dental appointments and manage changes or cancellations.
Update patient information in the Practice Management System to keep records current.
Verify insurance coverage and enter details in the system.
Collect and review patient registration forms for accuracy and completeness.