Dental Front Desk & Insurance Coordinator

Anchor Periodontics; Marietta (GA); On-site; USD 30,000 - 34,000; Full time

Job summary

DirectDental, a specialty dental practice, seeks a friendly Dental Front Office Coordinator to join our team in Georgia. You will greet patients, manage scheduling, verify insurance, and ensure a welcoming, professional experience for every patient.

The ideal candidate has dental front office experience, strong insurance knowledge, excellent communication skills, and the ability to maintain an organized, efficient front desk while coordinating specialty treatment appointments and referrals.

Qualifications

• Previous dental front office experience required.
• Strong knowledge of dental insurance, benefit verification, claims, and follow-up.
• Excellent verbal and written communication skills.
• Professional appearance and phone etiquette.
• Organizational skills and attention to detail.
• Ability to multitask and work well in a team.

Responsibilities

• Greet patients warmly in person and on the phone.
• Manage patient scheduling, appointments, confirmations, and check-in/check-out.
• Verify dental insurance benefits and eligibility.
• Understand dental insurance plans, coverage, limitations, waiting periods, and frequency restrictions.
• Prepare and submit insurance claims and follow up on outstanding claims.
• Review treatment estimates and explain insurance benefits and patient financial responsibilities.
• Collect copayments, deductibles, and outstanding balances.
• Maintain accurate patient records and update information in the practice management system.
• Communicate professionally with patients, referring offices, insurance companies, and team members.
• Assist with coordinating specialty treatment appointments and referrals.
• Help maintain an organized, efficient, and positive front office environment.

Skills

Dental front office

Insurance knowledge

Verbal communication

Written communication

Phone etiquette

Organizational skills

Team player

Punctual

Tools

Practice management system

Job description

DirectDental, a specialty dental practice, seeks a friendly Dental Front Office Coordinator to join our team in Georgia. You will greet patients, manage scheduling, verify insurance, and ensure a welcoming, professional experience for every patient.

The ideal candidate has dental front office experience, strong insurance knowledge, excellent communication skills, and the ability to maintain an organized, efficient front desk while coordinating specialty treatment appointments and referrals.