Dental Front Desk Coordinator - Welcoming & Efficient

Kimball and Beecher; Clive (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off (PTO)

401(k) retirement plan

Dental benefits for employees and 
aff

Scrubs provided

Biweekly pay

Supportive leadership and team culture

Opportunities for professional growth

Job summary

Kimball & Beecher Family Dentistry in Clive, IA is seeking a Dental Front Desk Administrator to join our team. This role focuses on patient interactions, appointment scheduling, and front office operations to ensure a smooth, welcoming experience.

The ideal candidate will be organized, dependable, and good with people, with dental or medical office exposure preferred but not required. Training available for the right learner who shows initiative and positive attitude.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize in a busy environment.
• Professional, friendly, and patient-focused attitude.
• Dependability and responsibility.

Responsibilities

• Schedule patient appointments and coordinate treatment plans
• Answer calls, respond to emails, and assist with inquiries
• Greet patients and create a welcoming front-office experience
• Assist with billing, insurance, and financial questions
• Submit and follow up on dental insurance claims
• Collect patient payments and maintain account records
• Monitor cancellations and optimize the schedule
• Coordinate referrals and manage patient correspondence
• Communicate with clinical team to support patient flow
• Maintain organized records and daily administrative tasks
• Keep front desk organized and patient-focused

Skills

Customer service

Communication

Organizational skills

Multitasking

Professional demeanor

Confidential information handling

Team collaboration

Job description

Kimball & Beecher Family Dentistry in Clive, IA is seeking a Dental Front Desk Administrator to join our team. This role focuses on patient interactions, appointment scheduling, and front office operations to ensure a smooth, welcoming experience.

The ideal candidate will be organized, dependable, and good with people, with dental or medical office exposure preferred but not required. Training available for the right learner who shows initiative and positive attitude.