Dental Front Desk Coordinator - Patient Experience & PTO

Kimball & Beecher Family Dentistry; Clive (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k)

Dental benefits

Scrubs provided

Biweekly pay

Supportive leadership

Growth opportunities

Job summary

Kimball & Beecher Family Dentistry in Clive, IA seeks a Dental Front Desk Administrator who is organized, friendly, and reliable to manage patient interactions, scheduling, and front office operations.

You’ll handle insurance questions, billing support, greet patients, collect payments, coordinate referrals, and help the team maintain a professional, welcoming experience. Training provided for the right candidate.

Qualifications

• Dental or medical office experience is preferred but not required; training available.
• Strong organizational skills and attention to detail.
• Excellent communication and a patient-focused attitude.

Responsibilities

• Schedule patient appointments and coordinate treatment plans.
• Answer calls, respond to emails, and assist with inquiries.
• Greet patients and create a welcoming front office experience.
• Assist with billing, insurance, and financial questions.
• Submit insurance claims and follow up on issues.
• Collect payments and maintain account records.
• Monitor cancellations and maintain an efficient schedule.
• Coordinate referrals and manage patient correspondence.
• Communicate with the clinical team to support patient flow.
• Maintain organized records and assist with daily admin tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Detail oriented

Teamwork

Confidential info handling

Tools

Dental office software

Billing & insurance knowledge

Job description

Kimball & Beecher Family Dentistry in Clive, IA seeks a Dental Front Desk Administrator who is organized, friendly, and reliable to manage patient interactions, scheduling, and front office operations.

You’ll handle insurance questions, billing support, greet patients, collect payments, coordinate referrals, and help the team maintain a professional, welcoming experience. Training provided for the right candidate.